01
Scan the Page
ORBIT reads relevant comment content on supported pages while you browse. It does not monitor unrelated websites.
AI-assisted customer success inside your browser
Spot Refund Risk.
Respond With Context.
ORBIT is a Chrome extension that detects frustrated customers, scores refund risk, and drafts clear, human-reviewed AI replies directly inside supported marketplace pages.
Privacy-first processing: page content is handled locally where possible or sent through encrypted requests to the selected AI provider. ORBIT does not store customer comments or generated replies. Read the policy.
Runs Where You Work
Chrome Extension
AI Provider
Google Gemini
Control
Human Review Before Reply
✦
just now
ORBIT Risk Analysis
Context-aware draft • ready for review
“This is unusable — refund now or I’m filing a dispute.”
Refund Risk Score
92 / 100 — HIGH
AI Reply Draft
I understand why this is frustrating. Please send your order ID and the exact issue you encountered.
I’ll review it personally and come back with a clear resolution.
See ORBIT in Action
Watch ORBIT detect risk signals and create a contextual reply inside a marketplace dashboard.
Designed for customer conversations on supported product platforms
AppSumo
Gumroad
How It Works
From Friction to a Clear Reply
in Three Controlled Steps.
02
Assess Risk
Sentiment, urgency and refund language are combined into a simple 0–100 risk score so critical messages surface first.
03
Review and Reply
ORBIT drafts a contextual answer. You remain in control: review, edit, then post the response yourself.
Product Features
Built for Faster, More Consistent
Customer Responses.
Real-Time Comment Scanning
Analyze supported pages as you scroll without copying every message into another tool.
Gemini-Powered Reply Drafts
Generate contextual drafts with friendly, professional or empathetic tones, then review before posting.
Privacy-First Architecture
Local processing is used where possible. AI requests are encrypted, and ORBIT does not persist customer comments or generated replies.
Inline Risk Prioritization
Highlight messages that need attention before frustration turns into refund requests or disputes.
The Builder Behind ORBIT
Built by Mourad Taberha
SaaS Project Manager & AI Automation Builder
ORBIT was designed as a practical product, not a prompt demo: a browser-based workflow that combines customer context, risk analysis, AI generation, authentication, subscriptions and privacy controls. The same product and systems approach is available for custom AI automation projects.
Custom Systems
- ✓ AI agents and workflow automation
- ✓ API, CRM, email and calendar integrations
- ✓ Multilingual Arabic, French and English flows
- ✓ Testing, documentation and team handover
Selected Work
Products and Workflow Systems
Live Product
ORBIT AI
Chrome extension for refund-risk detection, contextual customer analysis and human-reviewed AI reply generation.
Product in Development
MODIR
Offline-first school management and intelligent scheduling platform with complex operational rules and desktop deployment.
Production Workflows
AI Video Systems
Structured workflows for AI image and video generation, asset organization, prompt systems, editing and publishing.
Pricing
Simple Product Plans
Sandbox
Try the core workflow
$0 once
- ✓ 10 trial AI replies
- ✓ Risk scoring
- ✓ No credit card required
Pro Monthly
For consistent customer support
$12 /month
- ✓ 200 replies per month
- ✓ Custom reply tone
- ✓ Priority support
Pro Annual
Lower effective monthly cost
$99 /year
- ✓ 200 replies per month
- ✓ Custom reply tone
- ✓ Priority support
Switch or cancel plans according to the applicable billing terms.
Respond Faster Without
Losing the Human Judgment.
Built for SaaS founders and digital product teams that need faster, more consistent customer responses.